Safran Identity & Security’s new kiosks are tested by New Zealand Customs: a world first

An innovative self-service solution for families travelling together, developed by Safran Identity & Security (ex Morpho), is being tested by New Zealand Customs on departures at Christchurch Airport. This solution extends the automated border control capability of the familiar eGates to families, groups and assisted travellers.
Automated eGate: Family Processing solution

Previously, families with children under 12-years and assisted travellers were unable to use automated eGates and were required to go to the manual booth for customs and immigration checks.

The Family Processing solution is a self-service kiosk which integrates with existing border management systems and enables families and assisted travellers to complete their border crossing in a user-friendly manner, at their own pace.

The kiosk verifies passenger identity using facial recognition, and cameras are calibrated to capture passengers from 1 m to 2.1 m in height, with no moving parts. The Family Kiosk quickly processes family groups with mandatory questions rapidly responded to via the touchscreen interface and parents are able to respond on behalf of children. 


It's wonderful that we have an opportunity to test this new system right here in New Zealand. Customs is committed to providing a positive passenger experience, and this proof of concept will assess the feasibility of introducing automated processing for family groups.

New Zealand Customs Minister Nicky Wagner

Tim Ferris, Managing Director for Morpho Australasia (subsidiary of Safran Identity & Security) said: "Family processing forms part of our next generation border control solution. As a parent myself, I am glad that we have found a way for families to self-process that had the convenience of eGates without separating children from their parents. We are delighted that the New Zealand Customs Service is committed to continuous improvement and has been able to help us test this world-first innovation."

Safran is a leading international high-technology group with three core businesses: Aerospace (propulsion and equipment), Defence and Security. Operating worldwide, the Group has 70,000 employees and generated sales of 17.4 billion euros in 2015. Safran is listed on Euronext Paris and is part of the CAC40 index, as well as the Euro Stoxx 50 European index.

Safran Identity & Security is a global leader in identity and security solutions, deploying systems in more than 100 countries. Backed by more than 40 years of experience in biometrics, the company develops innovative technologies for the public and private sectors, including identity management, secure transactions and public security solutions.

For more information: and / Follow @Safran and @SafranIDSec on Twitter

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